At most online casinos, you have to complete a nerve-racking identity verification when you sign up in order to be able to deposit and withdraw money. The casino with verification, the gambling operator places a lot of importance on the fact that players confirm their identities according to the law. What exactly does the verification process in casinos have and what online verification processes are there today? Read our post to find out more!
Why do you have to confirm your identity with verification documents if you want to play for real money?
If you play on a verified, licensed gambling website, you will usually be asked for personal documents when making a withdrawal. This is especially true for those who have deposited their money with a bank card. Such a requirement is associated with many fraudulent schemes that constantly violate the casino’s rules and open multiple accounts.
In addition, it is legally required that casinos must strictly ensure that no minors participate in gambling. It is therefore worth preparing for the verification process if you want to play in a licensed casino. Licensed casinos are all casinos with verification that do not take the identity verification of their customers lightly.
What verification documents do casinos with verification require? An overview
As a rule, you have to present your identity document (for example, passport or ID card) during the verification process. Two widely used online verification methods are verification with Videolent and verification with the Video-Ident method. While verification with Videolent requires you to hold your ID in front of the camera, the second method requires contact with a casino or a customer manager.
Problems with verification
The verification process causes difficulties for many users. These questions are mainly asked by players who are used to playing in small casinos without verification, where documentary confirmation of the user’s identity is almost never required.
Identity verification is simply nerve-wracking and takes time. Yes, there is often a casino live chat for such questions, where competent casino support helps to solve all difficulties. But it takes time. It is not uncommon for the identity document to not be read by the camera during the Videolent verification process. Then the document is rejected. Another problem has to do with the fact that international casinos usually require data in English. It may happen, for example, that your national language (for example, Arabic or Czech) is not recognized by the system. In this case, a copy of a foreign passport or driver’s license will help.
Also note that many online casinos limit the volume of photo files. Therefore, it is worth photographing the documents and then compressing them online. In addition, sometimes copies of verification documents are refused if they are of poor quality. To avoid all these problems, you must first choose the identity document that is definitely suitable for identity verification (for example, a passport) and make sure that the document is read correctly. When you have collected all the documents, just upload them to the casino site. There is a special button for this in your profile. Also, scans of papers can be sent directly to the support service mail. Otherwise, you will have to choose casinos with verification by online call to casino.
